RSE, Inc. Home Page Quality • Value • Reliability • Experience
Reliable System Enterprise, Inc.
RSE, Inc.
  ASP Solution for the Hospitality Industry
RSE Product Line
RSE HMS
RSE Channel Management System
RSE POS
RSE Web booking System
Hospitality Consulting Services

RSE’s current software product line includes Front Office management systems for all types of hotel operations. RSE offers its customers an integrated, comprehensive line of solutions for other aspects of hotel operations.
The RSE line is more than just another HMS system, but a computerized E.R.P solution that guarantees improvements to marketing, guest service and satisfaction, occupancy, average room rates, staff productivity and satisfaction, control procedures and real time management decision making.

All RSE line applications are fully integrated, using a single image open database, allowing full access to data across all modules and all hotel departments whether it be Reception or Banqueting, Spa or Accounts receivable, all modules read from the same database. And in addition all modules have the same recognizable user interface allowing staff to easily switch between applications. The RSE line virtually obviates the need for expensive, third party 'add on' programs that can never provide the seamless integration of single source applications.

RSE's Line of Hotel Management software, as well as other software packages, are installed, processed and administered from the Company's ASP Center in Seaside, CA. Hotels directly access and benefit from the wide range of advanced hotel management software found in the RSE Line. For a highly attractive monthly rental fee, the hotel acquires the applications and services required, completely eliminating the expense and hassle associated with establishing and maintaining a complex computerized system.

RSE ASP for the hotel industry is unique, since it has overcome specific problems in the ASP/Hotel environment: interfacing to existing systems and devices in the hotels — the PBX, electronic door locking system, etc., efficient file back-up.

The set of hotel management applications is fully modular and scalable. Our client hotels receive tailor-made packages and subscription services according to their exact needs and specific preferences at any given time. RSE ASP client hotels are able to control more precisely the total cost of technology ownership through scheduled payment schemes.
READY FOR E-COMMERCE
Following the rapid expansion of RSE capabilities, growing demand from the company user base and the technological development in the computer and Internet industry, RSE has begun to develop a pioneering B2B and C2B tool. This tool will create a dynamic selling environment on the Web. In the creation of the Company's leading hotel management software and advanced ASP technology, RSE applied its extensive operational experience in servicing business end-users to the recent technological breakthroughs in the software industry.

The RSE Line is designed so that you can configure it to operate the way your hotel is managed. Many of our customers have unique features that we added specially by their request. Most of these features have “Flags,” so that the feature is only active when needed.
Guest Profile and History
The RSE HMS includes guest profile that is shared between the entire RSE Line applications and stores every reservation, folio and transaction forever. When a repeat guest makes a new reservation, the information from his profile is displayed and automatically loaded into the new reservation. The guest profile information is kept separate from reservation history, so when a guest stays at the hotel a few times, RSE stores only one guest profile record, with the entire reservation records linked to it.

RSE provides a complete list of guest preferences for repeat guests including room types (and even a specific preferred room number), room features, special services, special rates etc. For example, when a repeat guest calls, the reservations clerk can quickly determine what room type is preferred and any special requests for bed arrangement, non-smoking rooms, etc. This allows the reservations clerk to personalize the reservation process and to make sure the guest always finds his favorable features in the room.

Immediate guest profile access during the reservation also allows warnings when unwanted guest tries to book a room. If the guest was marked as “Black List” the sales clerk will immediately see a red warning. This way unwanted guests are quickly identified and stopped prior to confirming a new reservation.
RSE, Inc.
1635 Plumas Avenue
Seaside, CA 93955
Phone:
Fax:
Web:
Email:
(831) 274-2546
(831) 621-8046
http://myrse.com
Click Here